Terms & Conditions

Wide Mouth Frog will deliver your goods within 24 hours during  Monday to Friday. Orders placed On Saturday or Sunday will arrive with you by Tuesday.
  1. Goods must be signed for upon delivery and any damages/shortages reported to us within 24hours.
  2. Orders are subject to a £6.99 delivery charge.

    Please contact us for additional delivery charges at info@wide-mouth-frog.com

    Wide Mouth Frog denies any liability for any consequential loss caused by damaged or faulty items, delay in dispatch or delays by carriers. In the unlikely event of a delivery not arriving on time, any extra delivery charge will be refunded. However we cannot accept any liability involving third party contractors and would advise that no arrangements be made for installation until you are in receipt of your order.

  3. Courier companies will attempt to delivery your parcel/s on two occasions (A card should be posted at each unsuccessful delivery attempt). If at this point a delivery cannot be made the parcel/s will be returned to the depot for collection by yourself.
  4. We can only accept cancelation of orders prior to 3pm on the same day of the order. please contact us at info@wide-mouth-frog.com
  5. Wide Mouth Frog cannot eccept returned goods due to the nature of the goods.
  6. Cancellation of goods once payment has been processed will be charged at 10%.
  7. Goods are not allowed to be tried/tested.
  8. The total price payable for the goods will be stipulated at the time when you place your order.

We are entitled to make adjustments to the price to take account of any increase in our supplier"s prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong. We will inform you of the correct price and give you the opportunity to cancel the order.

Until dispatch of goods by the seller of goods to the buyer or the buyer"s acceptance in writing of any quotation of the seller (whichever shall first occur) no contract for the sale of goods shall arise.

All prices on our website are inclusive of VAT but exclusive of delivery charges which will be payable as indicated at the time of placing your order.